Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring that your personal data is handled in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).
- Identity and Contact Details of the Data Controller
The data controller responsible for your personal data is:
Gaiacom Ltd
Tullamore, Ireland.
info@gaiacom.ie
+353 (0)1 254 4471
If applicable, our representative can be contacted at the above details.
- Contact Details of the Data Protection Officer (DPO)
If you have any questions about this Privacy Policy or our data protection practices, you may contact our Data Protection Officer (DPO) at:
info@gaiacom.ie
+353 (0)1 254 4471
- Purposes and Legal Basis for Processing Personal Data
We process your personal data for the following purposes, based on the legal grounds indicated:
To provide our services (performance of a contract)
To communicate with you regarding your inquiries or support requests (legitimate interest)
To send marketing communications, where you have opted in (consent)
To comply with legal obligations (e.g., tax and accounting requirements)
- Legitimate Interests
Our legitimate interests in processing your data include improving our services, ensuring the security of our systems, and providing a better user experience.
- Recipients of Personal Data
We may share your personal data with:
Service providers and business partners who assist us in delivering our services (e.g., hosting providers, payment processors).
Regulatory authorities if required by law.
We ensure that these third parties comply with data protection laws.
- International Data Transfers
If we transfer your personal data to a country outside the European Economic Area (EEA), we will ensure that it is protected by appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.
- Data Retention Period
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specific retention periods are:
Customer data: Retained for the duration of your relationship with us and for up to [6] years thereafter.
Marketing data: Retained until you opt out of receiving marketing communications.
Legal and accounting records: Retained for [6] years in accordance with applicable laws.
- Your Rights
You have the following rights concerning your personal data:
Right of access: Request a copy of your data
Right to rectification: Correct any inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Limit the processing of your data
Right to object: Object to data processing based on legitimate interests
Right to data portability: Receive your data in a structured, commonly used format
To exercise these rights, please contact us using the details provided above.
- Right to Withdraw Consent
If we process your data based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint
If you believe that we have infringed your data protection rights, you have the right to lodge a complaint with a supervisory authority, particularly in the EU Member State of your residence, workplace, or where the alleged infringement occurred.
- Provision of Personal Data
Providing your personal data may be necessary to enter a contract with us. If you do not provide the required data, we may not be able to offer certain services.
- Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.
Note: This Privacy Policy may be updated from time to time. The latest version will always be available on our website.